How a customer usually pays

The badge that shows whether a customer usually pays on time, early or late.

Customers with at least 3 invoices paid in the last 12 months get a badge: Usually pays on time, Usually pays 12 days late, or Usually pays 5 days early.

  • It's the average number of days between each invoice's due date and the day it was paid. Hover over the badge to see how many invoices it's based on and how many were paid on time.
  • Green means on time or early. Amber is up to 2 weeks late on average. Red is more than 2 weeks.
  • You'll see it on the invoice page, and in Invoices next to customers who usually pay late.

Use it to decide who gets a firmer chasing rule, who should pay a deposit up front, or who's a good fit for a payment plan. The cash-flow forecast on your Overview also uses it to estimate when open invoices will be paid.

Still stuck? Email hello@steadychase.com, or use Help inside the app.