An invoice is missing or out of date

How syncing works, and how to refresh it now.

SteadyChase shows invoices that are still owed. Paid, voided and deleted invoices drop off.

  • Just created or changed it? QuickBooks updates usually arrive within a minute, Xero within 15 minutes. To update now, go to Settings and click Sync now.
  • Still missing? Check the invoice is approved (not a draft) and has a customer in your accounting software.
  • Wrong amount? SteadyChase always uses what your accounting software says. Change it there, then sync.

Still stuck? Email hello@steadychase.com, or use Help inside the app.