An invoice is missing or out of date
SteadyChase shows invoices that are still owed. Paid, voided and deleted invoices drop off.
- Just created or changed it? QuickBooks updates usually arrive within a minute, Xero within 15 minutes. To update now, go to Settings and click Sync now.
- Still missing? Check the invoice is approved (not a draft) and has a customer in your accounting software.
- Wrong amount? SteadyChase always uses what your accounting software says. Change it there, then sync.
Still stuck? Email hello@steadychase.com, or use Help inside the app.