Send reminders from your own email domain

Out of the box, reminders come from SteadyChase's address with your business name on them, and replies go to you. Sending from your own domain (like accounts@yourbusiness.com) looks more familiar to customers and is less likely to land in spam.

Set it up (about 10 minutes)

1. In Settings, under Sending address, type the name you want before the @ (for example accounts or billing) and your domain (the one on your website).

2. Click Set up this address. You'll see a short list of DNS records.

3. Sign in where your domain is managed: GoDaddy, Cloudflare, Squarespace, Namecheap, Wix, Google, or your web designer's account. Find DNS (sometimes called DNS settings or Manage DNS).

4. Add each record exactly as shown: the type, the name / host and the value. Use the Copy buttons to avoid typos. For MX records, also enter the priority.

5. Back in SteadyChase, click Check now.

DNS changes usually show up within minutes but can take up to 48 hours. We check again every hour, and reminders keep going out from SteadyChase's address until yours is verified, so nothing stops in the meantime.

Tips

• Some DNS hosts add your domain to the name automatically. If the name shown is send.yourbusiness.com and your host already shows .yourbusiness.com after the box, type just send.
• These records don't change your existing email: you keep receiving mail as normal.
• Free addresses like Gmail or Outlook can't be used: you need a domain your business owns.
• Stuck? Click Ask us in Help and tell us where your domain is managed.

To go back to SteadyChase's address, click Stop using it.