Let AI read customer replies
Customers reply to reminders: "will pay Friday", "already sent a check", "the invoice is wrong". SteadyChase can read those replies for you.
What it does
- A promise with a date ("I'll pay on the 15th") is logged as a promise to pay. Reminders for those invoices pause until 2 days after that date, and you'll see it in the invoice's history.
- Everything else (questions, disputes, "already paid", requests to pay in parts) stays under Needs you with a one-line summary, so you know what it's about at a glance.
- A suggested reply is ready on the invoice. Click Use suggested reply to check it, change anything, and send it. Nothing is ever sent without you.

It reads text replies and questions from the payment page. Replies to your emails go straight to your inbox, so it doesn't see those.
Privacy
The message and the invoice details it's about are sent to Anthropic, our AI provider, to be read. They aren't used to train AI models. To switch it off, untick Read customer replies with AI in Settings: replies then show exactly as the customer wrote them.
AI can get things wrong. If a promise was logged by mistake, a new reminder simply goes out after the date; you can always reply to the customer yourself.
Still stuck? Email hello@steadychase.com, or use Help inside the app.